MENU

How to Achieve Success of Digital Transformation?

By Marijan Marenčić, Enterprise Architect
How to Achieve Success

According to global statistical indicators, the vast majority (70%) of Digital Transformation projects end in low quality and partial success, and a third in complete failure. How to achieve high quality and complete success of a Digital Transformation project? In our experience, this can be achieved as follows:

  • Digital Transformation design by Business Architects in accordance with TOGAF and ArchiMate standards,
  • By defining the Requirements in accordance with the set vision of transformation and the main strategic goals of the company’s business,
  • By professional management and quality control of project implementation.
Low-Quality of Requirements, Cause the Low-Quality of Project

Instead of quality preparation as previously stated, companies perform the preparation themselves and without the participation of Business Architects. Process workers and business managers are required to prepare the Digital Transformation.

Since the employees in the process as well as the managers are not trained for these tasks, the result is a low-quality preparation. Such preparation has several main disadvantages:

  • The requirements are partial, they unevenly describe defects in the current course of the process or deficiencies in the functionality of applications, the descriptions are such that without additional interpretation, suppliers are not able to discern what exactly is defined by the request,
  • Employees and managers are not able to define the requirements that will describe the business transformation well enough, so transformation with such defined requirements enables the partial achievement of the company’s goals,
  • It is quite often the case that there is a lack of trained project managers in companies, so employees without this knowledge are appointed as managers, which results in insufficient quality in project management.

The low quality of requirements preparation makes it impossible to achieve a quality business transformation, in a line with defined goals and business strategy.

Project Failure

While project lead by insufficiently competent managers, results in extended project deadlines and with increased costs often well above planned. The success is usually partial, but sometimes the project is interrupted without successful completion.

Insufficient Awareness to Engage Business Architects

To prepare a project for building, companies always hire architects, in an architectural office, but in the case of Digital Transformation, they very rarely hire Business Architects or the company specializing in the design and management of Digital Transformation projects.

Who Are Business Architects and What Are Their Competencies?

As the name suggests, Business Architects are people who design businesses, analogous to architects who design buildings.

Business Architects have a thorough knowledge of: business design theories (TOGAF), business model design notation (ArchiMate), business analysis theory (BABOK) and project management (ICB, PMBOK).

In addition to theoretical knowledge, Business Architects also have the skills to use software applications (tools) for business design in accordance with TOGAF and ArchiMate standards.

In addition to the aforementioned knowledge and skills, Business Architects should also have experience gained in the implementation of complex projects.

Experience is a necessary prerequisite for recognizing and overcoming all the risks that arise during the implementation of the project and that could jeopardize the success or even lead to the complete failure of the project.

The Role of Business Architects

Business Architects, in cooperation with the company’s management, define or verify the company’s strategy and goals and propose initiatives to change (transform) the business.

They model the initiative, define the roles of stakeholders, create requirements and principles, as well as the implementation strategy and goals of the initiative.

Business Architects, in cooperation with business managers, perform business analysis and, in accordance with the defined initiative, design new or change current business models.

Models designed in this way will enable the achievement of high-quality business transformation and enable the company to operate efficiently and successfully.

Project management knowledge and experience enable Business Architects to manage projects that always end with complete success, on time and without increasing the planned funds.

Conclusion

Due to the high risk of failure of business transformation projects, we recommend to hire a company that has qualified Business Architects. They will do quality preparation and then lead the project to complete success.

Request for Subscription to Our Mailing List